FAQ

GENERAL

What is this website?

We are Pets Accessories Online if you are interested you can read more here.

PRODUCTS

How can I determine the quality of the products?

Each product on our website features reviews and ratings from our customers at the end of the description. These reviews are written by our customers and are available for your reference. We encourage you to read them and share your own opinion.

SHIPPING

What destinations do you ship to?

We offer worldwide shipping!

How much does shipping cost?

For detailed information about shipping costs, please visit our following page.

How long does order processing take?

For information on order processing times, please refer to our Shipping page.

Where is my package?

Once your order has been shipped, you will receive an email with your tracking number and other details to track your package.

I purchased two items in my cart, will they arrive together?

In some cases, items may be shipped separately from different warehouses. This may result in receiving items a few days apart from each other. Please rest assured that there is no need to worry.